Discuss, consider, and take appropriate action to manage the Enterprise Justice Case Management System operations and contract: (a) Designate the Project Manager and Government Compliance Coordinator continue as Tier 1 support for all County offices and departments to serve as the County's designated contact authorized to communicate with Tyler Technologies support staff for routine maintenance an

Staff Report & Agenda Item Details

Discuss, consider, and take appropriate action to manage the Enterprise Justice Case Management System operations and contract: (a) Designate the Project Manager and Government Compliance Coordinator continue as Tier 1 support for all County offices and departments to serve as the County's designated contact authorized to communicate with Tyler Technologies support staff for routine maintenance and system support; (b) Formally designating Burnet County District Clerk and Burnet County County Clerk as primary contacts responsible for all operational decisions, coordination, and local system support regarding Tyler Technologies Odyssey System; or (c) Adding a Tyler Technologies Administrator/Technical Support Analyst position. (Wilson/ Collier)