Authorize an amendment to a contract for continued customer experience management and analytics for all City departments with Carahsoft Technology Corp., to increase the amount by $387,597 for a revised total contract amount not to exceed $530,000. Funding: $71,241 is available in the Operating Budgets of all City departments. Funding for the remaining contract term is contingent upon available funding in future budgets.

Staff Report & Agenda Item Details

Authorize an amendment to a contract for continued customer experience management and analytics for all City departments with Carahsoft Technology Corp., to increase the amount by $387,597 for a revised total contract amount not to exceed $530,000. Funding: $71,241 is available in the Operating Budgets of all City departments. Funding for the remaining contract term is contingent upon available funding in future budgets.